Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Salesforce's AI initiatives position it for future growth. Read more to discover how these developments impact the outlook ...

In the world of business, managing customer relationships effectively is crucial for success. Two of the most popular tools ...

This emphasis on hands-on experience suggests that Salesforce wants to demystify AI and make it more accessible to businesses and end users. It also suggests confidence. It is worth noting that ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating ... prompt from the user – a prominent ...

it will eventually lead to the more autonomous AI, according to Krishnaprasad. At Dreamforce, the big announcement surrounded Salesforce Agentforce AI. “Our platform is going to be one of the ...

Salesforce CEO Marc Benioff slams Microsoft and says Copilot doesn't work or deliver any value. It's the new Microsoft Clippy.

Salesforce CEO Marc Benioff criticizes Microsoft Copilot, comparing it with the discontinued Clippy. He highlights its lack ...