The software company said it is the first provider to deliver a true commercial cloud that has received Top Secret ...

TrueDialog for Salesforce Marketing Cloud Engagement empowers companies to add SMS into personalized journeys.

Discover how Salesforce's Financial Services Cloud is set to transform insurance brokerages with cutting-edge AI technology ...

Salesforce Inc. said today it’s bringing artificial intelligence technology into the insurance industry vertical with a new ...

Salesforce has introduced Government Cloud Premium, a secure platform designed to help federal agencies manage classified ...

TrueDialog, a leading provider of enterprise-grade SMS texting solutions, today announced that in addition to its Salesforce ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

The event marked the introduction of Agentforce, which was revealed in September offering a suite of autonomous AI agents, ...

Salesforce is introducing new Data Cloud innovations that advance an organization’s ability to transform the customer experience using data and AI. The enhancements include: additions to unstructured ...

There is also a Prompt Builder, which uses natural language to define how the agent will interface with AI or the outputs from Salesforce’s Data Cloud. Prompt Builder has some nice integration ...

Salesforce today launched Financial Services Cloud (FSC) for Insurance Brokerages, an artificial intelligence-powered solution to help insurance brokerages automate and streamline processes like ...

Salesforce Data Cloud is the fastest growing product in its history, and some businesses are consolidating infrastructure ...