The world stands on the brink of a transformative shift in how we engage and rely on technology. Once the stuff of science fiction, artificial intelligence (AI) is now reshaping our reality at a rapid ...

73% of NextGen leaders in PwC Global survey recognise GenAI as a catalyst for change Family businesses contribute approx. 70% of global GDP and employ 60% of the world’s workforce With GenAI NextGen ...

GenAI helps bridge gaps between neurodivergent needs and traditional workplaces It enhances communication, task management and understanding of complex information Ultimately neuroinclusion can drive ...

A good customer experience leads to customers who will pay a premium, yet many companies ignore its importance. Getting customer experience wrong is a costly business, with the majority of brand ...

The world of work has changed forever and changing employee attitudes mean businesses need to adapt their workplace strategy. Leaders must consider wellbeing and organisational footprints while ...

Cashless payments were already on the rise, and the COVID-19 pandemic has only accelerated that trend. Evolution of payments systems and a structural ecosystem revolution is reshaping the industry. To ...

CEOs agree that upskilling is necessary to attract and retain the right skills for the future, but few have made significant progress towards establishing upskilling programs. Organisations with ...

PwC Australia’s Consumer Health Survey, conducted in March 2022, assessed attitudes to virtual healthcare. While consumers are increasingly positive about their access to virtual care and the benefits ...

The COVID-19 pandemic has accelerated digital adoption in consumer banking. Customers want remote access to their banks, but expect their experiences to be seamless — and human. Technology (and tech ...

VR offers an affordable, effective, remote-friendly way to provide employees with not only technical skills, but also ‘soft’ skills such as leadership and resilience. With more than half of companies ...

Chief Data Officers are increasing the knowledge of data’s importance to their organisations and shareholders. While still an emerging role, CDOs are on the rise, concentrated in certain regions and ...

Reticent about the switch from SAP ECC to S/4HANA? Use a Greenfield approach? Brownfield? Mix and match? Our Case for Change framework will help “A new version of the ERP, you say? Great, let’s just ...