Mining customer data for insights, and turning those insights into actions, is easier than ever before. The post How a free AI tool will help you develop a customer marketing strategy appeared first ...

New research reveals that, after cybersecurity, customer experience commands the most significant investments in generative ...

Discover how AI-driven hyper-personalization is reshaping customer engagement, about predictive analytics, omnichannel ...

Dovetail’s new customer insights hub fully automates data analysis and insight discovery across design research, product ...

Penske Automotive Group's artificial intelligence platform to improve customer service and increase service and parts revenue ...

Artificial intelligence has helped dealerships improve their back-office functions and service operations. Chatbots have been ...

SnapLogic, a leader in generative integration, today announced that Aptia, a specialist tech-enabled administration partner ...

At WebexOne, Cisco debuts AI-driven tools to enhance employee collaboration and customer service - SiliconANGLE ...

Materia's platform can answer accounting queries in plain language and embed citations so users can verify the information.

Appier announced that its technical partnership with Vietnamese tourism company Vietourist has been successful.

UiPath CEO Daniel Dines thinks we've just seen Act I of the automation play and - like any good drama - Act II is when the ...

The company is investing in enhancing the AI capabilities of its MicroStrategy ONE analytics platform ... also identifies customer needs and preferences. Its voice and messaging AI enables ...