The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and ...

Gen Z, or we can call them the independent generation, doesn’t want someone to assist them at every step; they are ...

Microsoft Copilot Studio, a toolchain enabling companies to develop custom AI assistants, enters public preview in November. The assistants, which Microsoft calls "agents," can fulfill various ...

A new survey reveals a stark disconnect between executives’ AI dreams and the harsh reality faced by CIOs grappling with data ...

Payers currently have a leg up when using AI to review claims, but providers could soon catch up, experts say.

Artificial intelligence-powered customer service startups Decagon AI Inc. and Neuron7 Inc. both announced big funding rounds today, with the former closing on a hefty $65 million investment, and the ...

Neuron7.ai, a cloud-based service intelligence platform, has secured USD 44 million in a Series B funding round led by Smith Point Capital, the investment firm founded by former Salesforce co ... % ...

A famous Greek thought experiment called the Ship of Theseus asks whether a ship that has had all its components replaced is ...