For example, if you don't see a letter or hear the announcement about a port change, you'll miss the chance to book new ...

If Carnival guests are visiting Colombia, a passport card won't be enough travel documentation and passengers should be sure ...

Carnival Cruise Line is being called out on condiments - specifically, ketchup or catsup and how easily it may be available.

The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.

Sometimes you want more than just pizza as a late night snack or meal and the cruise line has passengers covered.

The midnight buffet is coming back to Carnival Cruise Line! Carnival is expanding their late night food options to include ...

John Heald works a lot of miracles. The Carnival Brand Ambassador answers thousands of questions each week, solves problems for passengers, and sometimes sends them little gifts on milestone or ...

Carnival Brand Ambassador John Heald seems like a man anyone would love to have a cup of coffee or share a cigar (his vice of choice) with. He has let followers on his Facebook page into his ...